Privacy Policy

Last Updated: April 2024

All content on this website (www.painted.co.uk) is the property of Painted Group Ltd, the parent company of Painted Ltd and Painted Bespoke Joinery Ltd. Throughout this policy, “Painted Group”, “Painted”, “we”, “us”, or “our” refers collectively to these entities.

What Is This Privacy Policy For?
This privacy policy applies to the website www.painted.co.uk, which is operated by Painted Group Ltd.
It explains how we collect, use, store, and protect personal data from users who interact with our website or contact us through it.

This policy outlines:

• how we protect user privacy
• your rights as a user
• our obligations as website owners and data controllers
• how we process and store personal information
• how cookies are used on this website

This website complies with all applicable UK laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Company Information (Painted Group)

1. Painted Ltd
Company Number: 13767710
VAT Number: GB448467749
Registered Address: 60 High Street, Wimbledon, SW19 5EE
Trading Address: Unit 1, Mill Lane Trading Estate, Mill Lane, Croydon, CR0 4AA

2. Painted Bespoke Joinery Ltd
Company Number: 15180866
VAT Number: GB453043519
Registered Address: 60 High Street, Wimbledon, SW19 5EE
Trading Address: Unit 2, Mill Lane Trading Estate, Mill Lane, Croydon, CR0 4AA

3. London Office (Painted Group)
Unit 10–12 Rosemary Road, Wimbledon, SW17 0AR
Website: www.painted.co.uk
Painted Group Ltd acts as the Data Controller for all information collected through this website.

The Website
This website takes a proactive approach to user privacy and ensures that appropriate steps are taken to protect users throughout their browsing experience.
We comply fully with UK privacy laws and regulations.

Use of Cookies
This website uses cookies to enhance user experience.
Where required, a cookie consent system allows users to accept or reject cookies on their first visit, in accordance with UK GDPR and PECR regulations.

Cookies are small text files stored on the user’s device to track usage, improve functionality, and enable personalised experiences.

Cookie Control
Users who do not wish to allow cookies may disable them via their browser security settings.
Please note that disabling cookies may affect website performance.

Analytics Cookies
We use Google Analytics to monitor how users interact with our website.
Google Analytics uses cookies to track usage but does not store personal identifiable information.

Google’s Privacy Policy:

http://www.google.com/privacy.html

Third-Party Cookies
Other cookies may be placed by external partners, referral programs, sponsored links, or advertisements.
These cookies generally expire within 30 days and do not contain personal data.

Contact & Communication
Users contacting us via the website do so at their own discretion. Any personal information provided (such as name, email, or project details) is stored securely and only used for the purposes for which it was submitted, including:

• responding to enquiries
• providing quotations
• supplying products or services
• following up on project-related communication
• customer service support

We take every reasonable step to ensure secure form submission but advise users that sending information online is at their own risk.

We do not share personal data with third parties unless required for operational purposes (e.g., logistics, subcontractors assisting with a project), or unless legally obligated.

Email Newsletter
This website may operate an email newsletter to inform subscribers of our products and services.
Users may subscribe voluntarily via an automated form or through explicit permission.

All email marketing is conducted in compliance with:

• UK Spam Laws
• Privacy and Electronic Communications Regulations 2003 (PECR)
• UK GDPR

Subscriber data is stored securely and never shared with third parties.

Email newsletters may contain tracking technology that monitors:

• email opens
• link clicks
• forward actions
• timestamps
• engagement frequency

This information is used strictly to improve future email content.

Subscribers may unsubscribe at any time by using the link provided in each email.

External Links
Although we make every effort to include safe and relevant external links, we cannot guarantee or verify the content of external websites.
Users are advised to proceed with caution when clicking external links.
We cannot be held liable for any damages or implications caused by visiting external sites.

Social Media Platforms
Interactions through social media platforms linked to this website are subject to the terms and privacy policies of those platforms.
We encourage users to avoid sharing private or sensitive information through social media messaging.
We will never request sensitive personal information via social media.
Social sharing buttons on our website may track user actions according to the social platform’s own systems.

Shortened Links on Social Media
We may post shortened URLs through our social media accounts.
Users should exercise caution, as shortened URLs can be exploited by malicious actors.
We cannot be held responsible for damages resulting from clicking shortened links.

Resources & Further Information

• UK GDPR
• Data Protection Act 2018
• Privacy and Electronic Communications Regulations (PECR) 2003
• Google Privacy Policy
• LinkedIn Privacy Policy
• Instagram Privacy Policy
• TikTok Privacy Policy

Painted Group Ltd
Registered Office: 60 High Street, Wimbledon, SW19 5EE

Trading Offices:

• Unit 1 Mill Lane Trading Estate, Croydon, CR0 4AA
• Unit 2 Mill Lane Trading Estate, Croydon, CR0 4AA
London Office: Unit 10–12 Rosemary Road, Wimbledon, SW17 0A